Claim Submission
Information on how to submit a claim
Submitting a claim
To submit a claim online, you'll log into your Online Member Centre at osstfd19.blendable.ca If you've forgotten your...
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Explaining Benefit Periods
A benefit period is a length of time that a Member has to submit claims for reimbursement. For an HSA, this is typica...
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Information on Direct Deposit
Claims will be reimbursed via direct deposit or cheque. You'll select which method you'd prefer during the setup of y...
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Checking your claim's status
As soon as you start a new claim in your Member Centre, you'll notice that it gets assigned a status and, because the...
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Claim processing times
Generally speaking, our goal is for you to be reimbursed and the funds to be deposited into your account within 3 - 5...
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Dates and eligible expenses
Eligible expenses and services rendered on or after 2024-09-01 can be submitted for reimbursement from your HSA. Rece...
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Combining receipts when submitting a claim
To avoid processing delays, you can combine receipts into one claim submission by using the Add New Expense button. O...
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Receipts for claims
When you submit claims online from your Member Centre, we don't typically need each and every receipt for each and ev...
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Submitting expenses over the amount available in the HSA
The OSSTF D19 TBU HSA has a yearly contribution of $500 (2024-2025) for those with family status and $250 (2024-2025)...
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Benefit coordination
HSAs aren’t subject to coordination of benefit rules, since they’re not considered an insured Plan. That’s great news...
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Troubleshooting Drug Identification Numbers (DINs)
Once in a while, you'll come across a DIN that doesn't have the correct number of digits, which is 8! A common issue...
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Partial reimbursements
The OSSTF D19 TBU HSA is a yearly contribution of $500 for those with family status and $250 for those with single st...
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