Information on assignment of benefits and other general claims based items
How will my claim be reimbursed?
Claims will be reimbursed via direct deposit or cheque. You'll select which method you'd prefer during the setup of y...
How long will it take for my claim to be processed?
Generally speaking, our goal is for you to be reimbursed and the funds to be deposited into your account within 3 - 5...
How do I check the status of a claim?
As soon as you start a new claim in your Member Centre, you'll notice that it gets assigned a status and, because the...
Do I need to coordinate my benefits?
HSAs aren’t subject to coordination of benefit rules, since they’re not considered an insured Plan. That’s great news...
Why wasn’t I reimbursed for the total amount of my expense?
The OSSTF Benefits HSA is a one-time contribution of $1,000.00. We’ll reimburse eligible claims up to the total contr...
How do dates affect the eligibility of claim receipts?
Eligible expenses and services rendered on or after 2020-09-01 can be submitted for reimbursement from your HSA. Rece...