Why isn't my Provider eligible?

  • Updated

We'd love it if all Providers were eligible, but we have some CRA eligibility guidelines to follow!

See How do I know if my Provider is eligible? for more information on how to know if a Provider is eligible.

There are a few reasons a Provider might not be eligible: 

  • The Provider type isn't recognized by the CRA as an Authorized Medical Practitioner
  • The Provider isn't listed as an Authorized Medical Practitioner in the province the treatment was provided in
  • The Provider isn't registered with the applicable regulatory body in the province they're practicing in

If you'd like more information about why your Provider isn't eligible, let us know and we'd be more than happy to help!